Yes, we are proud to offer insured, trackable delivery to Australia. We work closely with our trusted shipping provider DHL to deliver your items quickly and safely. In addition, shipping is free on all orders.

Once payment is confirmed, we will immediately begin processing the order. It typically takes 1 to 4 business days to process and ship your order. Once your order is shipped, you will receive a delivery confirmation email with the tracking number so you are always up-to-date on the status of your order. Depending on the location, shipping can take anywhere from 1 to 12 business days from dispatch.

Once your order is shipped, you will immediately receive a confirmation e-mail containing a link to your personalized tracking information so that you can stay up-to-date on the destination of your order. Depending on the location, tracking information will be provided by UK Post.

If you are not 100% satisfied with your purchase, you can easily return any unused item within 14 days of receipt.

Refunds will be made with the original payment method or as store credit once the items arrive at our Eterna warehouse. For more information, please visit our returns page.

We know that fashion is an expression of personality and confidence. That's why we are here to help you find the perfect dress for your style and personality. Our customer service team is always ready to help you. Whether you need help with sizing, style advice or just a hello, we are here for you! Please feel free to contact us anytime via our contact form, send us an e-mail or call us